FAQ

Alpaca Diaper Covers

Small: 6-12 lbs

Medium: 12-20 lbs

Large: 20-35 lbs

X-Large: 30+ lbs

Adjust waist snaps so they are snug around your baby and leg elastics are resting along the bikini line and not on thighs. 

The diaper underneath should not be visible once the cover is on. If it is, just tuck it in under the elastics.

No need for perfection! Snaps do not need to be even. Bottom row and top snaps may be tighter than waist snaps for smaller legs and a bigger belly or the reverse may be true. Snaps should also be adjusted depending on the diaper underneath (i.e. night time diapers may require a larger snap setting). 

TIP! Try pulling on the leg elastics at the bikini line, up towards to bellybutton. Sometimes the fabric can get caught under the bum making it harder for the leg elastics to fully extend.

*Note for newborns -- our alpaca and organic cotton diapers are breathable and safe for umbilical cord stumps. Our low-rise covers allow for easy positioning below the belly button.

Organic Cotton Flats (diapers): One-size

For help learning to use one-size diapers, watch our Learn to Fold videos.

For shipping within the United States, a flat shipping rate of $8.50 applies to all orders under $99. For orders over $99, free shipping applies (United States only). 

We now offer international shipping on most of our products. Customers are responsible for all imposed duties, taxes and fees upon the arrival of packages. For any International fee disputes, please contact the shipping company used directly. 

We strongly encourage adding Route Protect shipping insurance, especially on international orders. 

Due to the personal nature of our products, we do not accept returns or exchanges. If there is any issue with your order, please email support@lunapaca.com with your order number and a photo of the issue (if applicable) within 30 days of receiving the item so we can help make it right. More information about our Return Policy can be found here.

Alpaca covers: Wash every 2-3 weeks or if the cover starts to smell when dry or gets poop on it. Hand wash in cool water using a gentle wool-safe wash. You do not need to add lanolin to alpaca. Never use bleach. Adding hair conditioner to the rinse water (diluted) can help protect the alpaca and keep it soft. Some bleeding may occur with darker color fabric with the first few washes so best to wash with like colors or wash separately. Air dry somewhere with good ventilation, avoid drying in direct sunlight to reduce wear and tear on the fabric. Store dry with dried lavender or cedar when not in use to protect from moths. Some pilling may occur over time and can be removed by using a cashmere comb or a safety razor (be careful not to accidentally cut the fabric). Some felting may also occur over time, especially in the wet zone. While felting can cause some shrinkage, it also brings the fibers closer together which can improve performance. For more information (including a video with washing tips) please visit Simple Laundry. 

Organic cotton (flats + wipes): Machine wash/dry warm. These can also be easily hand-washed and will air dry quickly. Remove any solids prior to washing. If staining occurs, place in direct sunlight while damp (remove promptly when dry to avoid wear on fabric).

 

Wipe Away Wands should be wiped clean after each use and stored out of reach of children. To clean, hand wash with soap and water. Do not soak or use harsh chemicals.

For more detailed care instructions, please visit Simple Laundry.

Lunapaca was founded to support a softer, more sustainable babyhood with timeless, natural materials. Our signature product, the patent-pending Alpaca Diaper Cover, is the only plastic-free wrap-style cover available on the market and we are committed to innovation that allows families plastic-free alternatives for their babies. All of our products and packaging are compostable or recyclable. Additionally, a tree is planted with each order in partnership with One Tree Planted. Learn more about Our Materials and Your Impact.